ECC 10 [2016]: Targetting mobile consumers through m-commerce

by Xavier Kong | 30 June, 2016 | 2016 EC Classes, E-Commerce, E-Commerce Classes, News, Promotions, SITEC | 0 comments

The 10th EC Class of 2016, held on June 28th, saw a total of 115 participants who turned up to learn about mobile commerce (m-commerce) from leaders in the segment. The first speaker of the day was Joshua Sew (pictured, below), executive director and founder of Jocom,...

ECC 9 [2016]: Tips on Customer Service

by Xavier Kong | 9 June, 2016 | 2016 EC Classes, ASEAN, E-Commerce, E-Commerce Classes, News | 0 comments

The E-Commerce Class about CRM and Customer Service, held on June 7th, drew a crowd of 88 participants, with a large number of first-timers. The speakers of the day spoke about the importance of customer relationship management (CRM) and customer service, including...

ECC 8 [2016]: DATA ANALYSIS FOR BETTER BUSINESS DECISIONS

by Xavier Kong | 26 May, 2016 | 2016 EC Classes, E-Commerce, E-Commerce Classes, News, SITEC | 0 comments

The SITEC EC Class on Data Analysis was held on May 26th, and drew a crowd of approximately 110 participants, with a large number of them noting it was their first time at SITEC’s EC Class. The speakers of the day spoke about the role data analysis plays in...

ECC 7 [2016]: Making Mobile Work For your Business

by Xavier Kong | 10 May, 2016 | 2016 EC Classes, E-Commerce Classes, News | 0 comments

The E-Commerce Class held on May 10th, 2016, titled Perniagaan Mudah Alih and held in BM, drew a decent crowd of 50-odd participants. The speakers of the day spoke about the benefits of using a mobile application, the process of building one, as well as options to...

ECC 6 [2016]: Top E-Merchants on Product and Content Management

by Xavier Kong | 29 April, 2016 | 2016 EC Classes, E-Commerce Classes, News, Resources | 0 comments

The E-Commerce Class for April 26th, 2016, was an English language class on product and content management, which had invited the winner, as well as two finalists from the Top E-Commerce Merchant Awards 2016 to speak to the attendees, which had numbered over 90. The...

ECC 5 [2016]: The E-Commerce Process (Proses E-Peruncit)

by Xavier Kong | 12 April, 2016 | 2016 EC Classes, E-Commerce, E-Commerce Classes | 0 comments

The second E-Commerce Class held in Bahasa Malaysia was on the topic of the E-Commerce Process: Platforms, Payment Gateways and Logistics (Proses e-Runcit: Platform, Gerbang Pembayaran, dan Logistik). Firdaus Noordin, head of merchant acquisition at Takatack...